Testimonials

Robyn & Murray Sinfield

For many years Robyn and Murray have been our “go to” when planning our travels. Whether domestic or international their organisation of our trips has been flawless. We know that if we hit a roadblock a simple phone call fixes everything. Having decided to cease overseas travel due to covid we have been convinced to once again take up the suitcases and venture out again.  Recently Robyn and Murray have arranged our upcoming trip to New Zealand and we know all will be perfect. When speaking to friends planning to travel this fantastic pair is always top of our recommendation list  .We wish them continued success and thank them most sincerely for their wonderful friendship. 

Barbara & Lance T

My wife and I have been travelling for over 30 years and some 10 years ago had the good fortune to meet Robyn Sinfield and her husband Murray. Since changing travel agencies to the Home Travel Company we have been delighted with the personal service we have received from Robyn.  She has guided us into achieving outstanding trips within Australia and overseas.  Her vast travel experience, guidance and recommendations have been priceless. We have, without hesitation, referred our family and friends to Robyn and we appreciate everything done for us.

Graeme & Julie W

I have not yet resumed overseas travel in this supposedly post covid period.  In fact, I am only travelling domestically for mainly family reasons.  Travel is still disrupted and quite difficult at times for someone my age.  I am so grateful that I can call on your Home Travel Company to guide me and your many clients through the issues that can arise at any time and when I am ready to head off further I know you will guide me through the international process.  During the past round 20 years my late husband Engel and I knew that if issues arose you would resolve our difficulties.  The last times that I found you most helpful were (a) when you arranged for Jenni K  and I to be fully refunded our air fares and cruise deposits when covid made travel impossible and (b) when you changed domestic flights for me when covid was rampant and I needed to avoid spending time in Sydney with my family.  These were just examples of the good and competent management that you cover with your experience and expertise at any time of the day or night. This is a note to say thank you and to express my appreciation of your care and concern for me as a long-standing client.

Marie S

Robyn Sinfield is an outstanding travel advisor. We have been using her services for many years. She makes the whole process of booking travel so easy, no matter how complicated it is to put all the separate parts into a cohesive whole. Particularly appreciated is the regular updates outlining progress at every stage so that as clients we can relax knowing everything is under control.  She is always very available during trips in case there are issues. Robyn was absolutely brilliant in supporting clients over the last three years during the COVID upheaval. She spent untold hours sorting issues for her clients knowing that it would not result in income. I know these efforts will be remembered by her clients going forward.  We frequently recommend Robyn to friends seeking travel advice and can do so with great confidence.

Rod & Liz V

We have been very happy with Robyn’s care and expertise , it would not have been easy to pick up another file and work the way through it and all of our queries were answered promptly and recommendations made to sort the mess we landed in.  We now have a private guide and chauffeur in Wales after our tour was cancelled and Robyn organised it all using her expertise and contacts.  She has also booked us a walking tour in Milan with entry to the Last Supper and Duomo with one of her local contacts.  We’ve had amazing experiences we hadn’t bargained on with the original booking at the other agency and in a way we are grateful to the pandemic as we have now found our travel advisor for life.

Jane & Joe H

Karen Flood

Karen Flood organises my international and interstate holidays. Karen is absolutely fantastic with organising these holidays for me and makes me feel like a treasured client. Karen is currently in the final stage of my next overseas holiday and everything has gone like clockwork. I would like to mention that Karen is very professional but also has that personal touch. I hope she keeps working for a long time as I trust her totally to arrange all my future overseas and interstate holidays.

Trish M

Many years ago I was looking for a travel advisor with overseas travel knowledge and expertise, an agent that could not only work around complex itineraries but  could also offer sound advice and suggestions such as  which company to deal with, style of travel that best suited my needs and information that is not found in the glossy magazines.I was referred by a friend to Karen Flood. Karen has been my travel agent now for over 20 years, and I have travel to all the continents in the world, working with her to achieve my “bucket” list.I am often asked “Why do I use a travel advisor ?”  The answer is quite simple, Karen is only a phone call away for help when situations go askew, -and they do!  Plus I am supporting a local business at no extra cost to me.Shop Local is the catch phrase, so I do. Not only do I get a competent travel agent but I have gained a very good friend as well.Thank you Karen

Joy W

Karen has been our travel advisor for the past few years and has taken care of our several trips overseas and even our honeymoon to the USA.   She is very knowledgeable and has handled our entire trips from flights to car rental to hotels and shows.  Planning our trips away has always been a smooth process as Karen is right on top of the travel requirements and bookings for everything and we always felt reassured that all was taken care of.  She is very responsive and makes the process stress free and we would definitely recommend her services

Brad and Rachel S

Kyle Duffield

Kyle is a true travel wizard; he has been doing our big trips for a number of years and we love his thoughtful imaginative ideas and professionalism. He takes inspiration from his experiences and imparts that knowledge to make our family holidays special. It’s also great to deal with someone who is energetic, friendly, and passionate about his craft. Nothing is too much trouble, and we are very glad to be one his clients.

Julia F

Coming out of Covid I was very tentative about traveling again, but Kyle has been a great support in giving me the confidence to pack my bags. With careful planning and guiding my hand in a complicated and changed World I am now experiencing the places I hoped I’d see.

Robert W

We have been fortunate to have planned two extensive European holidays with Kyle as well as a few smaller trips in between. When we planned our first big trip to Italy in 2019, we had no idea what we were doing! Kyle took on board our brief – we are lazy travellers who enjoy a more relaxed vibe – and delivered an exceptional and unforgettable experience for us. All Kyle’s hotel recommendations were spot on and his in-depth knowledge of the various regions we visited was exceptional. He made it easy and enjoyable for us! We are off to France in September and I have no doubts that Kyle’s recommendations will once again hit the mark.

Murray K

Stacey Lyons

Stacey booked our honeymoon to Hamilton Island in February for us and was absolutely amazing to deal with. Even with all the uncertainty about booking during COVID, Stacey was able to help us out with great deals & advise us on all travel restrictions/permits required etc.

Highly recommend Stacey, and we will use her again.

Amy K

Stacey helped plan part of a 6-month trip overseas. A month in, we missed a flight and after contacting her she immediately reorganised not only the missed flight but all the connecting flights which had been automatically cancelled.

Friendly, no fuss and highly recommended. Stacey is the go-to advisor  for any overseas trip!

James S

A huge thank you to Stacey for organising our cruise. We had the best holiday and as usual, everything ran very smoothly.

Wendy L